SiteWizard Company Blog

By SiteWizard LLC on 7/14/2014

We wanted our customers to know about a major server upgrade that we performed over the weekend (July 12, 2014).  We migrated all of our website, database and email servers to new hardware with double the processing power (more CPU cores) and nearly triple the RAM.  We also moved to the latest-and-greatest operating system and database software to take advantage of better performance and enhanced security features.

What this means to our customers:

  • Faster performance on their websites
  • More capacity to handle a higher volume of website visitors
  • Faster performance on the webmail system
  • Enhanced security to prevent attacks before they start

Thanks for being a SiteWizard customer!  We are always working hard to improve our services.  Let us know if there is anything we can do to improve your experience.

By SiteWizard LLC on 10/1/2013
We are pleased to announce a major enhancement to our DNS infrastructure.  We recently implemented a third party multicast DNS service called DNS Made Easy.  This transition has already taken place, but we wanted our customers to be aware of the new benefits of our website services. What is DNS? DNS stands for Domain Name System.  It is the "backbone of the Internet" responsible for domain name lookups.  In short, DNS maps domain names to servers on the Internet.  When you type a web address in your browser (example: "www.example.com"), your computer connects to DNS and requests the IP address for that domain name (example: "192.168.1.1"). Here is a video with more details on how DNS works, and why it is important: What is Multicast DNS? Previously, SiteWizard was hosting its own unicast DNS in a single data center in Chicago, IL.  Lookups were fast enough whenever someone would visit a SiteWizard website from the eastern United States.  But lookups could be slow if someone visited from a distant location, such as the Pacific coast (CA, HI) or another country....
By SiteWizard LLC on 3/28/2013
Please note that we will be undergoing scheduled maintenance on Friday, March 29 at 9:00 PM EDT in order to replace a disk array that has reported problems.  This work must be completed in order to ensure the performance and reliability of our servers.  We are well prepared for this hardware change, and we do not expect any issues during this process.

We anticipate up to 2 hours of intermittent availability during this maintenance window.  Your website and email may be unavailable during this time.  We apologize for any inconvenience.  If you have any questions, please submit a support ticket.  Thanks for your patience and understanding.
By SiteWizard LLC on 7/12/2012
SiteWizard LLC is pleased to announce that we have upgraded our customers to SmarterMail Enterprise version 10.  This new version adds the following features: New Mobile Interface for Smartphones A light, yet fully-functional interface created exclusively for smartphones that makes managing email, calendars, contacts, tasks and notes on Android, iPhones and Windows phones easier than ever. The new mobile interface is perfect for times when you can't use a mobile email client, like when you need to check your schedule on a colleague's iPhone or want to check your email on your spouse's Galaxy II. Support for Multiple Contact Email Addresses Expanding on SmarterMail's already robust contact management tools, users can now add additional email addresses for every contact in their address book. These additional contact email addresses will even sync across multiple devices when using technologies such as SyncML, Microsoft ActiveSync, SharepointSync, Exchange Web Services and others. Support...
By SiteWizard LLC on 1/19/2012
SiteWizard LLC is pleased to announce that we have upgraded our customers to SmarterMail Enterprise version 9. This new version adds the following features: Improved Synchronization with Microsoft Outlook and Apple Mail SmarterMail 9.x includes support for Exchange Web Services, a newer data synchronization protocol that will eventually replace the outdated MAPI protocol, as Exchange Web Services allows for faster communication between an email client and the mail server. Available as an optional add-on at the server level, Exchange Web Services seamlessly syncs SmarterMail messages, contacts, calendars and tasks to third-party email clients like Microsoft Outlook 2011 for Mac, Outlook 2012 for Windows and Apple Mail on Snow Leopard and Lion. Instant Messaging Allow users to chat with other users on the same domain with SmarterMail's built-in instant messaging server. Whether they use webmail or another XMPP-supported IM client to communicate, a user's chat history is archived and searchable,...
By SiteWizard LLC on 5/17/2011
SiteWizard LLC is pleased to announce that we have upgraded our customers to SmarterMail Enterprise version 8.  This new version adds the following features: New Message NotificationsWith new messages notifications, users receive a notification that they’ve received a new message no matter which section of the interface they are viewing. Users can click on the notification to open the message or view the message from their inbox. Improved Contact SharingUsers can now download, save or send contact details in .CSV or vCard format, making it easy to share the email address or phone number of a friend or colleague in their SmarterMail address book. Touch-and-go FunctionalityEmailing a contact, mapping an address or adding an email address to your contacts list has never been easier. SmarterMail 8.x introduces clickable addresses, phone numbers and email addresses for click-to-map, click-to-call and click-to-mail functionality in messages, contact details, calendar items, tasks and notes. Improved synchronizationSmarterMail...
By SiteWizard LLC on 11/20/2010
SiteWizard is happy to announce that we have increased our disk space limits for all SiteWizard CMS subscription plans.  We have more than doubled the web server space and email / file storage space.
By SiteWizard LLC on 8/25/2010
In preparation for the release of our new SiteWizard Content Management System (CMS), SiteWizard LLC has moved all current customers to new, more powerful servers.  Our dedicated servers are hosted at a tier-1 facility with redundant power, redundant Internet connections and multiple daily backups.  This will serve our current and future customers with fast and reliable websites, allowing SiteWizard to scale up to an indefinite number of customers.  We look forward to providing you with the best service possible.